I am an avid fan of Microsoft and various products, and such kind of incidences as above leave a very bad mark somewhere! When I spoke to Dell and requested, they directed me back to Microsoft, the software provider and as per them, this is nothing to do with their hardware! I am told by Microsoft that I should speak to ONLY Dell India and ask them to provide theĭriver. I have reached out personally to the Dell India Tech Support and have also spoken to Microsoft India helpline person, and I am experiencing the same old situation. Post the extensive research, when I am still unable to reach a solution have I approached this forum. I need to now further clarify that I have visited all the possible web sites that purport to offer some solution to the problem seen with my machine. I am sure that by now you must have understood that I have researched my way thoroughly before I posted this query on the Microsoft community!
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